Job Posting: open source Sysadmin and Web Hosting Tech Support Rep
Summersault, LLC is a small website development firm based in Richmond, Indiana, and we provide web hosting and co-location services for our clients. We seek to hire a qualified UNIX system administrator and technical support representative to manage and secure our hosting infrastructure, resolve technical support requests from clients, while incorporating a passion for Summersault’s particular mission and vision.
The position includes the following duties:
- Respond to and resolve technical support requests from clients via e-mail and phone, including the setup and configuration of web hosting accounts.
- Perform management of FreeBSD and Linux
server infrastructure, including backups, security audits, networking configuration, software configuration and upgrades, and expansion and replacement work.
- Respond to and resolve hosting infrastructure problems detected by our internal monitoring systems, possibly including those occurring outside of normal business hours.
- Perform light maintenance and management of Linux, Windows, and Mac desktop systems and other office appliances such as printers and network equipment.
- Contribute to high-level discussions about keeping the hosting infrastructure running smoothly.
Part-time, with possibilities for full-time
Compensation in the form of hourly wages to be determined based on an applicant's qualifications and experience.
Potential candidates should review the information posted at
http://www.summersault.com/about/careers.html
Submit cover letter, resume, references, samples of written communications, and other relevant information by e-mail or by postal mail. No calls, please.


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